Office Managers to Research Department with Assistant to Head of department tasks (m/f) LISER

The Luxembourg Institute of Socio-Economic Research is recruiting
Office Managers to Research Department
with Assistant to Head of department tasks (m/f)
Ref. 18-08

 Contract: Full time, 40 hrs/week, part-time possible
 Permanent contract

These roles are an exciting opportunity for professional, dynamic and skilled Office Managers.
The candidates are highly organised, has excellent written and verbal communication skills and solid
project management skills. They will organise the department's office and will work to support and
facilitate every organisational aspect of the Head of Department's business tasks in the management
of her/his research department. The candidates will maintain high level of confidentiality. Outgoing
personality would be extremely beneficial to this role.

Your missions

The principal tasks are to:

 As a resource person, ensure the smooth functioning of the Office of the Research Department;
 Assist the Head of Department in the management of her/his research department and perform
for her/him daily organisational tasks;
 Act as first point of contact for people from both inside and outside the Research Department;
 Support and coordinate executive outreach and external relations efforts;
 Organise and coordinate the liaison office between the Head of Department, the Department staff
members and corporate support/admin teams of the institute.
Tasks are likely to include:
 Perform typical office manager duties to support the Management of the Research Department and
the Head's professional responsibilities; plan, coordinate and ensure schedules are followed and
 Schedule and prepare for meetings and conference calls with internal and external parties,
coordinate and manage daily schedules and appointment logistics, deal with ad hoc issues;
 Handle confidential correspondence and documentation;
 Work closely and effectively with the Head of Department to keep them well informed of upcoming
commitments and responsibilities, following up appropriately;
 Support the internal and external communication of the Research Department as well as maintain
good contacts with all staff in particular with staff from the Research Department;
 Coordinate and execute special events and projects, preparation of presentations;
 Organise and attend meetings: Produce documents, briefing papers, reports and presentations;
produce the minutes;
 Prioritise conflicting needs; handles matters expeditiously, proactively, and follows-through on
projects to successful completion, often with deadline pressures.

Your profile

Education and Experience Requirements

 BA in a related field, social sciences would be an asset;
 Strong work tenure: five to 10 years of experience supporting C-Level Executives, preferably in a
research Institute/ University environment;
 Proficy in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social
Media web platforms.


The ideal candidates will have the ability to exercise good judgment in a variety of situations, with
excellent written and verbal communication in both English and French. You have strong administrative,
and organisational skills, and the ability to maintain a realistic balance among multiple priorities. You
must be creative and enjoy working within an entrepreneurial environment that is mission-driven,
results-driven and community oriented.

 Demonstrated proactive approaches to problem-solving with strong decision-making capability,
being as well flexible, efficient and service oriented with a positive and constructive attitude;
 Forward looking thinker, who actively seeks opportunities and proposes solutions;
 Strong organisational skills that reflect ability to perform and prioritise multiple tasks seamlessly
with excellent attention to detail and rigor;
 Excellent written and verbal communication skills;
 Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced
 Very strong interpersonal skills and the ability to build solid relationships with stakeholders,
including staff, external partners and donors;
 Highly resourceful team-player, with the ability to also be extremely effective independently;
 Emotional maturity and reliability;
 Proven ability to handle confidential information with discretion, be adaptable to various competing
demands, and demonstrate the highest level of customer/client service and response.

The positions are for the 3 following departments:

The first department is ''Labour Market''. Its research interests relate to both the supply
(intrahousehold allocation and specific groups such as migrants and cross-border workers) and demand
(firm organisational practices) sides of the Labour Market. The ways offer and demand interact and are
affected by public interventions are also studied through the lenses of labour relations and through
policy evaluation techniques. The department is multidisciplinary and makes use of theoretical,
quantitative and qualitative methodologies.

The second department is "Living Conditions". This department studies the multiple dimensions of
individuals' and families' life, from early childhood to old age, through education, fertility and family
formation, from employment to retirement. Quantitative, typically survey-based research, examines
household income, wealth, inequality, poverty, and social inclusion from a variety of perspectives. The
impact evaluation of educational, family, health and wider social policy on living conditions is an integral
part of the research agenda.

The last one is the "Urban Development and Mobility" department. Spatial, economic and social
dimensions of urbanisation, interactions between daily and residential mobility, cross-border
cooperation and integration, and land market, residential real estate prices and housing policy are the
main topics addressed by the Urban Development and Mobility department. Among else, the
department hosts the Housing Observatory (since 2003) producing statistics and analyses related to the
residential land and real estate markets in Luxembourg.


LISER is a publicly funded research institute located in Luxembourg and devoted to applied empirical
research in economic, social and spatial sciences. Interdisciplinarity is a key element for stimulating
scientific innovation. The institute attracts top researchers from all over the world and high-level
student training is a vivid part of the institute's activities. The institute staff consists of about 130
employees, of which about 70 of them are researchers from the fields of economics, sociology, political
sciences and geography (see

LISER is well connected to the University of Luxembourg, and to other universities in the cross-border
neighbourhood. It is an integral part of the fast growing research environment of the Cité des Sciences
on the new Belval campus in the south of the country.
Based on its scientific expertise and high academic reputation, the institute addresses current and
future societal challenges and provides relevant and independent policy advice both on the national
and European level. The scientific output is not only regularly published in high profile peer reviewed
journals and books, but also in forms of popular articles reaching a wider audience.
Besides the three research departments, the Institute currently comprises of a Data Center Unit and
dedicated support services (PMO, Process Management, Administrative and Technical Services, People

The Data Center Unit collects a wide range of survey data on households and individuals. LISER is
collecting the national components of the European Union Statistics on Income and Living Conditions,
the Survey on Health Ageing and Retirement in Europe, and the Household Finance and Consumption
Survey, exploitation of which is strongly encouraged for cross-national comparative research.
Location : Belval Cité des Sciences, Luxembourg

The institute is located in the Cité des Sciences on the new Belval campus in the south of Luxembourg,
hosting the University of Luxembourg and a substantial part of the country's publicly funded research
facilities. The Cité des Sciences is a unique and outstanding academic enterprise in the heart of Europe

Luxembourg with its nearly 600,000 inhabitants is one of the wealthiest countries in the world and
provides a stimulating mixture of modern culture and tradition. Contemporary urbanity of its capital
lies in close vicinity to a rich nature. In addition to excellent health, education (public, private and high
level international schools) and recreational services, the community affords a rich variety of cultural
activities typical of a major university environment, including museums, music, art and theatre. The
country is about to become a five language nation. Besides the official languages French, German and
Luxemburgish, English, Italian and Portuguese are frequently spoken. The working languages at the
institute are English and French.

Application Process

Applicants should submit the following:

1. letter of application;
2. curriculum vitae;
3. copy of diplomas;
4. a list of e-mail, telephone, and mailing addresses for (3) three references.

The deadline for applications is March 15th, 2018.
Send applications via the online platform:
LISER is an Equal Opportunity Employer
LISER - Campus Belval – Maison des Sciences Humaines
11, porte des Sciences L-4366 Esch-sur-Alzette – Luxembourg

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